• What are the benefits of DSL?
• What factors should I consider in determining
my Internet access needs?
• Is the cost of DSL going to decrease?
How soon?
• Can I view online video clearly with
DSL?
• If I get DSL today, can I easily get
faster service in the future as the technology improves?
• Aren't some DSL services much faster
than 1.5 Mbps?
• How do businesses benefit from DSL?
• Is DSL as reliable as it needs to be
for business users?
• Can multiple people at a single office
use a DSL connection simultaneously?
• Every time I add another user to my
DSL connection, do I need to pay another set-up fee?
DSL Benefits
Q: What are the benefits of DSL?
A: DSL is faster than other remote access
technologies such as analog modems, ISDN, cable modems, or
wireless solutions; and it provides secure, continuous access
over a dedicated phone line to each business customer - no
time is wasted with dial-up routines. DSL is cost-effective
to implement and to manage, and DSL utilizes the existing
copper wire infrastructure, therefore it can be deployed almost
everywhere.
DSL
Facts
Q: What factors should I consider in determining
my Internet access needs?
A: You should consider several factors:
• The amount of time you spend online
• The activities you perform on the Internet
• Your need to support multiple-users through a single
connection
• The overall cost of basic dial-up service versus faster,
less cumbersome access methods
Q:
Is the cost of DSL going to decrease? How soon?
A: DSL is an emerging technology, therefore
it is impossible to predict the market forces and timing that
will influence future pricing. Nevertheless, DSL is an exceptional
value, compared with other means of online access, and it
has every potential to remain an exceptional value.
Q: Can I view online video
clearly with DSL?
A: Video works exceptionally well on DSL,
depending on the speed of your DSL connection. Most movie
trailers and high bandwidth videos are designed for 80-128
Kbps speeds. These are well within the capacity of DSL, which
is up to 12 times faster than 128 Kbps. For example, CNN's
news footage is clear in real-time, even while you're downloading
email and running other PC applications.
Q: If I get DSL today, can
I easily get faster service in the future as the technology
improves?
A: Typically, yes. The accompanying router
equipment we sell can support you as you graduate to speeds
as fast as 1.1 Mbps. When you're ready to trade-up to a higher-speed,
we can work with you to determine which options may be available
at your location.
Q: Aren't some DSL services
much faster than 1.5 Mbps?
A: DSL speed is a function of the length
and quality of the copper line running from the telephone
company's nearest central office (CO) to the installation
site. DSL can deliver higher speeds at very short distances,
but the number of residences and businesses within these short
distances is small, which makes it impractical to deploy.
DSL at Work
Q: How do businesses benefit
from DSL?
A: Businesses enjoy multiple benefits:
• DSL provides a very fast, secure, dedicated connection
that's easy to order, install, and maintain.
• It can be economical. Our flagship DSL service - TeleSpeed
- offers affordable, flat-rate billing, which means you don't
pay "price-per-minute" charges based upon a user's
distance from the office.
• Because TeleSpeed is "always on," it increases
employee productivity.
• Finally, because we provide blanket coverage in all
of the metropolitan areas we serve, corporations can offer
DSL-based teleworking programs to a wide range of employees.
Q:
Is DSL as reliable as it needs to be for business users?
A: Yes. Our business-class service has established
objectives and service guarantees for network availability,
repair, packet loss and network latency. In fact, we guarantee
99.9 percent network availability for business users. Both TeleSoHo and our T1 service are perfect for business.
Q: Can multiple people at
a single office use a DSL connection simultaneously?
A: Yes, multiple users in an office can use
the same DSL line. In fact, our TeleSoho and T1 service supports
almost unlimited users. Some of our business customer are
linking as many as 50 computers to a single TeleSoho and T1 business
line.
Q: Every time I add another
user to my DSL connection, do I need to pay another set-up
fee?
A: There are no fees for additional users or additional
machines, and the additional set-up routine is so easy you
can even do it yourself (but our tech support staff is always
available to assist you if you need help). Basically, just
plug the computer into the network, and it's on the Internet.
The DSL modem that we supply functions as a router, allowing
many computers within your office to connect to the Internet.
If you wish to have more then on user on the DSL connection and you subscribe to TeleSurfer or basic ADSL service you will need to use a DSL router like a Linksys or Netgear router. Installation and support of this type of router can not be provided by IHOT. Contact the manufacturers of the router for installation support.
Back to top
|
